Privacy Policy

Last Updated: January 2026

Welcome to ckk4, Bangladesh's trusted online gaming destination. This Privacy Policy describes how ckk4 collects, uses, stores, and protects the personal information you provide when you access or use our platform, including our cricket betting, live casino, slots, crash games, and all other services available at ckk4.club.

By registering an account or using any service on ckk4, you acknowledge that you have read, understood, and agreed to the terms set out in this Privacy Policy. If you do not agree with these terms, please discontinue use of the platform. We encourage all players to review this policy periodically, as it may be updated to reflect changes in our services or applicable regulations.

1. Information We Collect

ckk4 collects personal information necessary to operate the platform, verify player identities, process transactions, and comply with responsible gaming obligations. The types of data we collect fall into two categories: information you provide directly, and information collected automatically as you use the site.

Information You Provide Directly

• Full name, date of birth, and national ID or passport details for identity verification
• Contact information including email address, phone number, and residential address in Bangladesh
• Financial details such as bKash, Nagad, Rocket, or Upay mobile wallet numbers used for deposits and withdrawals
• Account credentials including username and a securely hashed password

Information Collected Automatically

• Device information such as device type, operating system, browser type and version
• IP address and approximate geographic location (city or region level, e.g. Dhaka, Chittagong, Sylhet)
• Browsing behaviour on ckk4 including pages visited, games played, session duration, and click paths

2. How We Use Your Information

The data we collect serves specific, legitimate purposes directly related to the delivery, safety, and improvement of the ckk4 platform. We do not use your data for any purpose beyond what is described in this policy. Specifically, your information is used to:

• Create, maintain, and verify your ckk4 player account, including age verification to confirm you meet the 21+ requirement
• Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard securely and accurately
• Provide customer support, respond to queries, and resolve disputes related to your account or transactions
• Deliver relevant promotional offers, bonuses, and game recommendations tailored to your activity on the platform
• Monitor and enforce responsible gaming commitments, including flagging unusual betting patterns and supporting self-exclusion requests
• Comply with anti-fraud, anti-money-laundering (AML), and Know Your Customer (KYC) obligations

We process your data only on the basis of legitimate interest, contractual necessity, legal obligation, or your explicit consent. We do not engage in automated decision-making that significantly affects your rights without a human review process.

3. Data Sharing and Disclosure

ckk4 does not sell, rent, or trade your personal information to third parties. We share data only in the limited circumstances described below, and only with entities bound by appropriate confidentiality and data-protection agreements.

Payment Processors

To facilitate deposits and withdrawals, we share the minimum necessary financial identifiers with licensed payment partners including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. These partners process transactions on our behalf and are not permitted to use your data for any other purpose.

Legal and Regulatory Authorities

If required by applicable law, court order, or a legitimate request from a competent authority, ckk4 may disclose user data to the extent strictly necessary to fulfil such obligations. We will notify you of any such disclosure where legally permissible.

Service Providers

We engage trusted technical service providers, such as hosting infrastructure and analytics partners, who access data solely to perform services on our behalf. These providers are contractually prohibited from using your data independently and must adhere to our data protection standards.

4. Cookies and Tracking Technologies

ckk4 uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyse platform usage. Cookies are small data files stored on your device when you visit our site.

We use three categories of cookies on ckk4:

• Essential cookies — required for the platform to function, including session authentication, security tokens, and load balancing
• Functional cookies — store your language preference, display settings, and recently viewed game categories
• Analytics cookies — help us understand how players navigate the site so we can improve content, layout, and game offerings

You may adjust your browser settings to decline non-essential cookies, though doing so may affect certain features of the platform such as saved preferences and personalised game suggestions.

5. Data Security

Protecting your personal data is a core responsibility at ckk4. We implement a layered, defence-in-depth approach to information security, combining technical controls, operational procedures, and staff training to minimise the risk of unauthorised access, loss, or misuse.

Our key security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers
• Password hashing using strong, industry-standard algorithms; plain-text passwords are never stored
• Role-based access controls ensuring only authorised personnel can access sensitive player data
• Regular security audits and vulnerability assessments conducted by our technical team to identify and remediate weaknesses proactively

6. Data Retention

ckk4 retains personal data for as long as your account remains active and for a reasonable period thereafter to satisfy legal, regulatory, fraud-prevention, and dispute-resolution obligations. The specific retention period depends on the category of data and the purpose for which it was collected.

When data is no longer required for the purposes for which it was collected, we will securely delete or anonymise it. You may request the deletion of your account and associated data at any time by contacting our support team, subject to overriding legal retention requirements.

7. Your Rights

As a ckk4 player, you have the following rights regarding the personal data we hold about you. We are committed to honouring these rights promptly and without undue restriction:

• Right of Access — request a copy of all personal data ckk4 holds about you
• Right of Rectification — request correction of inaccurate or incomplete personal data
• Right to Erasure — request deletion of your personal data subject to applicable legal retention obligations
• Right to Restrict Processing — request that we limit how we use your data in certain circumstances
• Right to Withdraw Consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of the above rights, please contact our support team at [email protected]. We will respond to your request within a reasonable timeframe and, where required, verify your identity before processing any data-related request.

8. Third-Party Links

The ckk4 platform may contain references to game providers such as Pragmatic Play, Evolution Gaming, Spribe, and others. While these providers operate games hosted on our platform, ckk4 is not responsible for the independent data practices of any third-party entity. We encourage you to review the privacy policies of any third-party service you engage with directly. This Privacy Policy applies solely to data collected and processed by ckk4 through our own platform.

9. Children's Privacy

ckk4 is strictly an adult gaming platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect, process, or store personal data from anyone under the age of 21.

If we discover that personal data has been inadvertently collected from a person under the age of 21, we will take immediate steps to delete such data and close any associated account. If you believe a minor has accessed or registered on our platform, please notify us immediately at [email protected].

10. Payment Data and Financial Security

ckk4 takes the security of your financial information with the utmost seriousness. When you conduct transactions via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, the relevant transaction data is handled in accordance with the security standards required by those respective payment networks. We do not store full card numbers or full mobile wallet credentials on our servers.

All financial transactions are logged for audit, fraud-prevention, and dispute-resolution purposes. Transaction records are retained in compliance with our data retention policy and applicable financial regulations. If you suspect any unauthorised activity on your ckk4 account, please contact our support team immediately.

11. Changes to This Privacy Policy

ckk4 reserves the right to modify this Privacy Policy at any time to reflect changes in our services, operational practices, or applicable laws. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of ckk4 following the posting of a revised Privacy Policy constitutes your acceptance of the updated terms. If you disagree with any changes, you should discontinue your use of the platform and contact us to request account closure.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ckk4 handles your personal data, our support team is available to assist you. We are committed to resolving all privacy-related queries in a transparent and timely manner.

Email: [email protected]